shipping & returns
Shipping:
| Canada & The United States: |
| Standard 3-6 business days $15.00 |
| Express 1-2 business days $25.00 |
| Over $350.00 3-6 business days Free |
Free in-store pickup
You will receive an email once your order is ready for pickup from our store in Vancouver.
Returns and exchanges:
sycamore. accepts returns for exchange or store credit on regular-priced items in unworn condition, with all original packaging and tags.
All undergarments, socks, and sale items are final sale. Shipping and customs fees are not refundable.
Returns must be initiated and mailed back within 10 days of delivery date or in-store purchase/pickup.
Customers are responsible for the cost of return shipping. Any customs, duties, or additional charges paid by sycamore. on receipt of returned order will be deducted from your exchange or store credit.
Please email info@sycamorestore.com with your order number to initiate a return. Once your return is authorized, further instructions will be provided.